Everything you need, in one place.

Manage prescriptions online or by app

Through RxLocal, you can request refills, receive ready notifications, review medication history, manage prescriptions for family members, and message our pharmacy team securely.

Caregiver support

Managing medications for a parent, spouse, or child can become complicated quickly. Contact our pharmacy team and we’ll explain the available caregiver-access options, help coordinate refill timing, and answer medication questions. Appropriate patient or legal authorization may be required.

Prescription transfers and personal help

Moving prescriptions to Altera is simple. Submit a callback request and our team will contact your current pharmacy. For urgent questions or anything involving private health information, call us directly.

Medicare patient rights and responsibilities

If you have Medicare, you have important rights and protections—including the right to be treated with dignity and respect, receive understandable information, protect the privacy of your health information, participate in treatment decisions, receive coverage decisions, and appeal or file a complaint when appropriate.

Patients also play an important role in their care by providing accurate insurance and health information, asking questions when instructions are unclear, following agreed-upon treatment plans, using medications as directed, and promptly telling their pharmacist or healthcare provider about changes, side effects, or concerns.

Medicare rights can vary based on whether you have Original Medicare, Medicare Advantage, or Medicare drug coverage. Review the official Medicare guidance for complete and current information.

Looking for trusted health information?

Visit our dedicated Health Resources page for current medication-safety information and official guidance from the FDA, CDC, and National Library of Medicine.